How to reach us

• Email: boutique@maharashtrabeauty.shop – the quickest route, and photographs can be attached.
• Phone: +91 98204 12858
• Customer service: 9:00 AM – 9:00 PM IST, daily

We answer within one business day. Sunday messages are picked up on Monday.

Business and order fulfilment address

Maharashtra Beauty Centre
Shop No. 3, Ved Pathak House, Station Road, Chendani Naka, Thane, Maharashtra 400601, India
Behind American Watch Co.

Orders are packed and dispatched from this address. We are an online-only retailer and do not operate a customer-facing showroom, so please do not travel here to buy or collect.

What to send with your message

• Order or delivery: Order ID and delivery PIN code.
• Damaged or dead on arrival: Order ID and photographs of the parcel, the retail box and the item, within 48 hours of delivery. An unboxing video helps a great deal with electricals.
• Missing piece from a set: Order ID and a photograph of what arrived.
• Return: Order ID and the item, within 10 days – unopened, seals intact.
• Refund: Order ID; for cash-on-delivery orders, bank or UPI details for the transfer.
• Before ordering: the product name or SKU – we can help you compare an item against the specifications listed.

What we can help with

Pack contents, attachments included, barrel and bristle details, stock and delivery status. What we cannot do is advise on whether a tool suits your hair type or a skin concern – that is a question for a professional, not a retailer, and we will say so rather than guess.

Policies

Shipping · Returns and Refunds · Cancellation · Payment · FAQ